AI support widget
Drop a single script tag onto any site or app. Visitors get instant answers in a polished chat widget — branded to your product.
AI customer support that runs itself
Drop a widget on any site, point the AI at your knowledge base, and it answers your visitors in seconds, escalating to you only when it’s genuinely stuck. Built for solo founders and micro-SaaS teams who can’t afford a support inbox.
Unlimited seats Cancel anytime Live in under a minute
Built for
Micro-SaaS teams Indie hackers Solo SaaS founders Any website Self-service billing
Support shouldn’t cost you
your build hours.
Solo founders and tiny teams ship faster than anyone — until support eats the day. The same five questions, answered over and over, while real work waits.
You are the inbox
Every ticket lands on one overworked founder. Questions you've answered a hundred times keep stealing your morning.
Context-switching tax
A support tab here, a DM there, an email there. Fragmented channels mean slow replies and dropped threads.
Visitors bounce unanswered
Most visitors never email you. They hit a question they can't resolve and leave. You never even hear from them.
Everything support needs. Nothing it doesn't.
A focused v1: an AI widget that answers from your knowledge base, the tools to keep it accurate, and a clean inbox for when a human has to take over.
Knowledge base retrieval
Write help articles once. The AI retrieves the right context with pgvector semantic search and answers in your voice — not a generic hallucination.
Smart auto-responder
Every reply ships with a confidence score. High-confidence answers go out instantly; uncertain ones escalate to you before they reach the visitor.
Canned responses
Save your most-used replies as snippets. Use them yourself in the inbox, or let the AI lean on them for consistent, on-brand answers.
Human inbox that only wakes you when needed
High-confidence answers ship on their own. Uncertain ones land in a real-time inbox with the knowledge base citation already attached.
CSAT ratings
Every conversation ends with a one-tap satisfaction rating. Know exactly where the AI is winning and where a human still needs to step in.
Autopilot and Studio
When support finds a real bug, Autopilot can investigate and open a PR. Studio is quoted done-for-you work — scope, pay, deliver.
Live in an afternoon. Not a sprint.
No backend integration, no model training job. Paste a tag, write your docs, and the AI starts answering.
- Step 01
Install the widget
Paste one script tag into your app or site header. No build step, no backend changes — the widget works anywhere in under a minute.
- Step 02
Train on your knowledge base
Write your help articles, paste your docs, add canned replies. The AI indexes them with semantic search so it answers from your content.
- Step 03
AI answers, you supervise
Confident answers ship instantly. When the AI is unsure, the conversation lands in your inbox in real time — you take over, it learns.
Made for the way small teams actually ship.
Micro-SaaS teams
You ship features, not tickets. The widget handles the repeat questions so your small team can keep building.
Get startedIndie hackers
One founder, one product, a day job's worth of users. Let the AI cover nights and weekends while you sleep.
Get startedSolo SaaS founders
No support hire, no shared inbox to manage. Just accurate answers from your docs and a clean escalation path when you're needed.
Get startedHonest pricing for a one-person team.
Four plans from $19/mo. Unlimited seats. Annual saves two months. Cancel anytime.
Chat
$19 per month
Live chat, knowledge base, and a human inbox for one product.
- 1 project
- Unlimited seats
- Live chat widget & inbox
- Browsable knowledge base
- Canned responses & CSAT
AI
$59 per month
The volume tier. AI answers from your docs; you only see the hard ones.
- Everything in Chat
- 3 projects
- 250 AI resolutions / month
- AI playground & learnings
- Studio access
Engineer
$149 per month
Support that cites real errors.
- Everything in AI
- 10 projects
- 1,000 AI resolutions / month
- Sentry, Linear & error connectors
- Metered overage at $0.25
Autopilot
$399 per month
Your engineering department. Investigate, open PRs, review.
- Everything in Engineer
- Unlimited projects
- 3,000 AI resolutions / month
- Coding agent — 25 credits / month
- Studio priority + 10% off quotes
Prices in USD. Unlimited seats on every plan. AI auto-responder starts at $59/mo — see full pricing.
Questions, answered.
The short version. The long version lives in your dashboard once you sign up.
Can I try Impressly before committing?
There is no free trial — plans are paid upfront. Monthly billing keeps the commitment small: cancel anytime in-app from the billing portal, no email needed. Annual billing saves two months. You can downgrade or cancel from the billing portal at any time.
How does annual billing work?
Pay yearly and you get two months free — you pay for ten months and get twelve. It's the same plan, just billed once a year instead of monthly. Switch between monthly and annual anytime from your dashboard.
Which plan includes the AI auto-responder?
AI ($59/mo) and above. Chat is live inbox + knowledge base only. AI includes 250 resolutions per month; Engineer 1,000; Autopilot 3,000. Extra resolutions on Engineer and Autopilot monthly are metered at $0.25 — Chat and AI soft-block at the cap.
Do I need to know how to code?
No. You install the widget by pasting one script tag into your site or app header. After that, everything — your knowledge base, AI settings, canned responses, and billing — is managed in a simple dashboard.
Can the AI escalate to me?
Always. Every AI reply carries a confidence score. When the AI is unsure, the conversation is routed to your human inbox in real time instead of guessing — so your customers never get a wrong answer.
How does the AI know about my product?
You write help articles and add canned responses in your dashboard. The AI indexes them with semantic search (pgvector) and answers using your content — in your voice, grounded in your documentation.
Where is my data stored?
Data is stored on secured infrastructure in the United States. Passwords are hashed with bcrypt, credentials are encrypted, all traffic uses HTTPS, and access is controlled by role. We never sell your data.
Does it work on any website?
Yes. The widget is a standalone script that runs on any site or web app — React, Rails, Shopify, a static landing page, anything with a <head> tag. There is no backend integration required.
Can I cancel anytime?
Yes. Billing is fully self-service. You can upgrade, downgrade, or cancel from your dashboard at any time, and cancellation takes effect at the end of your current billing period.
Latest articles
Building, scaling, and debugging AI-first support — written for solo founders and small teams.
Ship support that works while you sleep.
Install the widget, train the AI on your docs, and let it handle the repeat questions. You only step in when it hands off.
Plans from $19/mo · Unlimited seats · cancel anytime